FAQs

How much do you charge?

This will depend on the menu, how many food courses, staffing requirements and style of food service and rental requirements (if applicable). Our specialty is designing fresh seasonal menus with our clients based on their desires, tastes, guest numbers and budget naturally. Please contact us to set up a complimentary consultation in person or on the phone so that we can work out an estimate for you.

What about a deposit/s?

25% of the agreed estimate is due upon acceptance of the terms by both parties. The remainder is due one week before the wedding.

If any unforeseen additional costs are accrued after that time a final billing invoice with any adjustments will be sent to you after your event.

What does 'full service' catering mean? What services do you offer other than food?

We can handle all or most aspects of your event. We can assist you with selecting your venue and your menu may be customized to suit your specific needs.

  • Rentals: tents, tables, chairs, linens, china, cutlery, glassware, miscellaneous food service equipment (ovens, barbecues, food warmers etc.).
  • Staffing: smart serve bartenders, waiters, setup, cleanup and teardown.
  • Other: we can offer advice regarding photographers-videographers, officiants, florists, musicians, djs, fireworks etc.
What about alcohol, mixes, ice and the LCBO temporary liquor license permit (public venues)?

The client is responsible for all of the above. We can advise regarding quantities of the first three.

Do you have a corkage charge?

No.

Is there a staffing gratuity added on at the end?

No, no tips are required.

Will I need a tent and if so, can you provide?

There’s always the possibility of inclement weather so we suggest tenting for all outdoor venues where there is no indoor backup. We can book the tenting as part of the rentals or suggest sizing for you to secure on your own.

What about guests with allergies and other food sensitivities?

We can prepare (within reason) foods for guests with allergies and other food sensitivities. However the client must advise us of these concerns and where these diners will be seated at the latest 1 week before the function.

I have a specific vision in my mind for my event, are you able to work with me?

Yes, once you meet with us (either by phone or in person) we will ask you what your vision is and then help guide you through the process.

Can you provide valet services or shuttle busses?

We can provide names and numbers for you to contact local businesses who handle these services.

When do you need to know my guest count? What happens if that number goes up or down shortly before or the day of the event.

Your guaranteed minimum number of guests is required 3 business days prior to the event. If your count goes down after this time, you are still required to pay for this guaranteed amount since we would have already ordered the food, started the food preparation and booked the staff and necessary equipment.  If more people show up or you increase the count after the guarantee date, we will do our best to accommodate and charge for the increased amount.

Do you carry liability insurance?

Yes, we have insurance to cover our business and staff.  We recommend you talk to your insurance agent and the owner of the property where your function is being held to make sure the appropriate coverage is in place for you.

How many staff will you provide and how are they charged?

Once we review the scope of the event we will schedule the appropriate amount of chefs and kitchen staff, bartenders and wait staff etc. required to service your event. We have established a reputation for quality service and because of this we are not able to cut back on staff in an effort to lower pricing.

Do you have references?

Certainly, references will be given upon request.